Pick Me Recruitment is looking for an experienced Housekeeping Manager to lead and manage the housekeeping team working at a luxury hospitality portfolio in Franschhoek.

You will be successful in this role if you have the ability to assist with the planning and co-ordination of the activities of the housekeeping team by ensuring that operating procedures and standards are met. The role requires high levels of attention to detail, a leader, team player and the focus on exceeding the guests’ expectations.

Experience and Skill:

• Minimum of 5 years of experience in a similar position within a 5-star luxury property
• Impeccable communication skills both written and verbal
• Must be computer literate
• Leadership experience
• Strong training skills and experience
• Effective rostering abilities
• Knowledgeable with the controlling of expenses and inventories
• Ability to remain calm and professional under pressure

Inherent Requirements:

• Diploma in Hospitality
• Valid driver’s license
• High level of physical endurance
• Preference will be given to candidates from Franschhoek and neighbouring areas

Key Responsibilities:

• Daily checks on public areas, rooms and all guest facilities to uphold the highest standard of experience for our Client’s guests and enforcing the standards of cleanliness.
• Implement and maintain high standards of cleanliness, hygiene, and safety across all areas.
• Monitor the usage of equipment and consumption of stock, ensuring efficiency and minimizing waste.
• Implement and monitor processes to ensure that Housekeeping employees work in a manner that limits the risk of damage to buildings, furniture, and equipment.
• Ensure all housekeeping-related guest requests and concerns are addressed promptly and effectively.
• Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly.
• Work with Department Leaders to implement practices that support the continuous development of team leaders and employees.
• Provide timely feedback and conduct probationary and performance reviews for the hotel team according to required standards.
• Enforce discipline where necessary according to the Code of Conduct.
• Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel’s standards.
• Prepare and propose the annual Housekeeping budget to Hotel Manager.
• Manage department attendance and leave balances to control staffing costs.
• Coordinate with procurement teams to source high-quality cleaning materials, linens, and guest amenities.
• Provide regular training for housekeeping staff to enhance service delivery, efficiency, and guest interaction.

Remuneration Details

Competitive Salary with Benefits (Add-on approach)

Start Date

Priority Position

Consideration

Candidates, who are already residing in the Winelands region will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence! No Work Permit applications will be accepted! Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements.

Due to the high volume of CV’s received, only shortlisted candidates will be contacted.

All applications submitted must contain:

• Updated CV with contactable references
• Tertiary Educational documents
• Written Reference Letters
• A recent presentable profile photo’s

How to apply

Email us at info@pmrecruitment.co.za

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