Category

Front of House Supervisory Personnel

Front of House Manager: Luxury Hospitality & Boutique Accommodation (Stellenbosch)

Job Type: Full Time
Job Location: Stellenbosch
Employer Type: Lodge & Resort
Salary Type: Monthly
Province: Western Cape

About The Property

Set against the backdrop of the Stellenbosch winelands, our client features an exclusive collection of luxury cabins and villas, accommodating up to 14 guests. Offering bespoke, high-end hospitality in an intimate setting, the property prides itself on personal touch, flawless service, and an unforgettable guest experience.

About the Role

  • We are seeking a highly passionate, versatile, and experienced Front of House Manager to oversee the day-to-day guest experience and hospitality operations. Working with a small, dedicated, and hands-on team, you will lead from the front to ensure seamless guest check-ins, exceptional dining services, and meticulous attention to detail across both Accommodation and Food & Beverage.
  • ​This is a dynamic role suited for a warm, proactive hospitality professional who thrives in a boutique environment where no detail is too small.

Key Responsibilities

  • Guest Experience & Front of House: Welcome arriving guests, deliver personalized hosting, manage check-ins/check-outs, and act as the primary point of contact during their stay.
  • ​F&B Operations: Oversee all food and beverage services (breakfast, light dining, in-villa catering, and private tasting experiences), ensuring high standards of presentation and service.
  • ​Property & Villa Management: Conduct daily walkthroughs of cabins and villas to maintain immaculate standards of presentation, cleanliness, and maintenance.
  • ​Team Leadership: Lead, train, and motivate a small, hands-on team across front-of-house, housekeeping, and service.
  • ​Administration & Stock Control: Oversee reservations administration, guest communications, supplier orders, F&B/amenity stock management, and basic daily reporting.

Position Requirements

  • Experience: Essential experience in both Food & Beverage and Luxury Accommodation/Boutique Lodges.
  • ​Hands-on Approach: Willingness to rolled up your sleeves and assist across all operational areas in a small team setting.
  • ​Communication & Hosting: Outstanding interpersonal and communication skills with a natural flair for warm, high-end guest hosting.
  • ​Organization: Meticulous attention to detail and strong organizational and problem-solving skills under pressure.
  • ​Location & Transport: Valid driver’s license and own reliable transport. Applicants must reside in or near the Stellenbosch/Winelands region.
  • ​Flexibility: Able to work flexible shifts, including weekends, public holidays, and evenings, aligned with guest arrivals and dining requirements.

Remuneration Details

R10 000 – R15 000 Gross

Consideration

Candidates, who are already residing in Winelands Region will receive preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence! No Work Permit applications will be accepted! Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements.

Due to the high volume of CV’s received, only shortlisted candidates will be contacted.

All applications submitted must contain:

  • Updated CV with contactable references
  • Certified Tertiary Educational documents
  • Certified Written Reference Letters
  • Recent presentable profile photo

How to apply

Email us at info@pmrecruitment.co.za

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Apply for this position

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