*Priority Position*
Overview
We have an exceptional opportunity for a seasoned F&B OPERATIONS MANAGER to join the team at a luxurious Wine Estate, strategically located in Durbanville.
We seek an experienced F&B OPERATIONS MANAGER with an unwavering passion for hospitality and service excellence. The job purpose is to coordinate daily Front of House Restaurant and Wine Tasting operations.
The ideal candidate exhibits a strong financial and business acumen, previous experience in a similar position essential, exceptional organizational, and interpersonal abilities, possesses strong leadership qualities and excels in high-pressure environments.
Minimum Requirements
- Qualification in Hospitality / F&B Management preferred
- At least 3 years’ experience in a F&B Management role at high-end establishments
- Service driven · proficient knowledge of financial & budget management
- Marketing strategies
- Inventory management
- Staff development and performance management
- Administration
Key Responsibilities
Operations:
- Coordinate daily front of house restaurant and wine tasting operations
- Deliver superior service and maximize guest’s satisfaction
- Respond effectively to guests complains
- Organize rosters and supervise shifts
- Ensure compliance with sanitation and safety regulations
- Responsible for stock flow and budgeting
- Engaged with the guests and responding to their needs as required
- Trainings of staff on new ideas and items
- Manage all staff related issues, performance management, disciplinary issues and grievances ect
- Come up with innovative ideas to promote and advertise the restaurant and tasting room
- Manage a close relationship with the Owners and back of house staff
- Overseeing efficient cash-ups and managing budget with the finance department
- Administrative duties including record keeping, processing emails and meeting with suppliers
Management and Administration:
- Ensure that all SOP systems and other standards of the restaurant is consistently met
- Ensure that all legal requirements are consistently met
- Develop and implement policies and procedures for the food and beverage department
- Address complains from the guest to the CEO on appropriate corrective actions taken
- Approve all invoices before submitting to accounts department
- Ensure that an accurate reservation system is in place
- Consistent staff training regarding handling procedures insure minimal crockery breakages
- Greet guests and oversee actual service on a routine basis
- Develop an operating budget for each of the departments
- Ensure management of food cost are in budgetary targets
- Manage operational costs and budgets
- Analytical thinking and problem solving
- Develop and train staff to become effective users of the POS to generate efficiencies and drive control procedures
- Responsible for the proper accounting and reconciliation of the POS revenues
Inventory Management:
- Design and implement procedures regarding inventory stock counts
- Conduct stock variance and compile a monthly report
- Implement corrective action to reduce stock variance and wastage
- Build and maintain relationships with suppliers negotiating prices and quality
Marketing:
- Liaise with the Marketing agency to promote, advertise the restaurant and tasting centre
- Assist with planning and approving external and internal marketing
- Develop ways of promoting functions for the restaurant
Only candidates with the relevant experience and education will be shortlisted and contacted.
Remuneration details
R35 000 – R40 000 Basic
Start Date
Priority Position
Consideration
Candidates, who are already residing in the vicinity of the Cape Winelands will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence! No Work Permit applications will be accepted! Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements.
Due to the high volume of CV’s received, only shortlisted candidates will be contacted.
All applications submitted must contain:
- Updated CV with contactable references
- Certified Tertiary Educational documents
- Certified Written Reference Letters
- Recent presentable profile photo’s
- 6-8 Food profile photos produced by yourself or in conjunction with the team
How to apply
Email us at info@pmrecruitment.co.za
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