IT Technician : Five-star property (Franschhoek)

Job Category: IT
Job Type: Full Time
Job Location: Franschhoek
Employer Type: Five-Star Property
Salary Type: Monthly
Province: Western Cape


Our client in Franschhoek is seeking to employ an experienced IT Technician to join their team. The ideal individual will be a professional person, capable of working in a 5-star hospitality environment as part of a small team, interacting with staff, suppliers and occasionally hotel guests. The technician will also be prepared to be on standby over some weekends to resolve any guest-facing issues as and when required. Typical duties will include monitoring and supporting IT systems, administration of phones (cell phones and IP phones), CCTV, access control, POS, video conference systems, network, workstations and printing

Main Responsibilities

  • Manage and monitor IT systems and infrastructure 
  • Perform regular system checks, verifying the integrity and availability of backups, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs 
  • Assist with installing/cloning new and existing PCs/Laptops as well as configuration of IT equipment such as printers etc. 
  • Provide 1st level support (and escalate issues that are not 1st level) 
  • Assist with fault finding and troubleshooting 
  • Liaise and work with guests, staff, vendors and IT personnel as and when required 
  • Be prepared to learn on the job gaining skills and understanding of the IT systems across the property 
  • Be on standby when required after hours and at weekends to support guest facing systems 

Experience and Requirements

  • Matric 
  • Interest in/aptitude for working with technology, computers and IT systems 
  • Some experience working with Microsoft Windows 
  • Some experience working with smart TVs and smartphones 
  • English literacy 
  • Good health 
  • Valid driver’s license for driving in South Africa as well as own transport is essential 
  • Preference will be given to candidates from Franschhoek and surrounding areas 

Personality Profile

Technical Thinker | Logical | Committed | Patient | Practical | Neat | Trustworthy | Reliable | Eager to Learn | Show Initiative | Professional | Team Player | Good Attitude 

Remuneration Details

Competitive Salary plus Benefits (Add-on approach)

Start Date



Candidates, who are already residing in the Western Cape will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence! No Work Permit applications will be accepted! Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements.

Due to the high volume of CV’s received, only shortlisted candidates will be contacted.

All applications submitted must contain:

  • Updated CV with contactable references
  • Tertiary Educational documents
  • Written Reference Letters
  • A recent presentable profile photo’s
  • Chefs: 6-8 Food profile photos produced by yourself or in conjunction with the team

How to apply

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