Overview
Perched above the Indian Ocean on KwaZulu Natal’s Dolphin Coast, this 5-star Boutique Hotel and Spa offers barefoot luxury in an intimate setting. With seven ocean-view rooms, a private villa, serene wellness facilities, and exquisite dining, Our Client is a sanctuary for discerning travellers seeking coastal tranquillity.
We are seeking experienced, motivated individuals to join our Client’s team as a Receptionist. The Receptionist is responsible for the daily front office and administration functions of the hotel. As the first point of contact for guests, this individual needs to be friendly, welcoming, patient, helpful, well presented, efficient and knowledgeable.
The Role:
- Ensure satisfaction and comfort of each guest
- Greet all guests and assist them with check-in and check-out
- Process accurate payment for guest accounts
- Maintain a positive attitude and friendly demeanour
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations for accommodation, dining and spa
- Run daily night audit and complete daily, weekly and monthly financial reporting
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed. Including ordering, receiving
- stocktake etc.
- Other duties as assigned
The Candidate:
- 2 + year’s experience working in a 4 or 5 star hotel in a receptionist or guest services role
- Matric certificate and preferably hotel school qualification (or similar)
- Knowledge and experience of Opera essential (preferably Opera Cloud), Micros, Microsoft
- Office products
- Numeracy and administrative skills
- Solid written and verbal communication skills
- Fluency in English. Other languages will be beneficial.
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organisational and multitasking skills
Remuneration Details & Benefits:
- Competitive salary
- Contributions to Medical Aid and Provident Fund.
- A collaborative, inspiring work culture.
Start Date
*Priority Positions*
Consideration
Candidates, who are already residing in KZN will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence! No Work Permit applications will be accepted! Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements.
Due to the high volume of CV’s received, only shortlisted candidates will be contacted.
All applications submitted must contain:
- Updated CV with contactable references
- Certified Tertiary Educational documents
- Written Reference Letters
- A recent presentable profile photo’s
How to apply
Email us at info@pmrecruitment.co.za
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