We have a dynamic career opportunity to an individual with preferably a WSET Level 2 Qualification and previous experience in a supervisory or managerial role within a winery, restaurant, or similar environment.
The Assistant Manager plays a crucial role in supporting the daily operations of the Wine Studio. The ideal candidate is a strong leader with excellent organizational and interpersonal skills, capable of managing both the floor and administrative duties.
Position Requirements
- High level of attention to detail
- Ability to remain calm and composed under pressure
- Ability to perform physical tasks such as lifting and moving items
- Commitment to an outstanding guest experience
- Proficiency in Inventory Management and point-of-sale systems (Comm7 is a plus)
- Strong leadership and team management skills
Experience and Skill
- Matric Certificate
- WSET Level 2 Qualification would be an advantage
- Previous experience in a supervisory or managerial role within a winery, restaurant, or similar environment is required
- Preference will be given to candidates from Franschhoek and neighbouring areas
Key Responsibilities
- Serve as the Manager on Duty when the Wine Studio Manager is unavailable, overseeing all aspects of the Wine Studio’s operations.
- Handle guest complaints and challenges promptly, escalating them when necessary to ensure guest satisfaction.
- Provide assistance, constructive feedback and training to hosts and other staff members as needed.
- Ensure all staff report for duty punctually, well-groomed, and in the correct uniform.
- Keep the Wine Studio and its contents clean and in good repair and report maintenance issues timeously.
- Perform daily stock checks, order stock as needed, and update inventory on the Commerce 7 system.
- Ensure the effective management and reconciliation of float.
- Be proficient in the POS / Booking / Shipping system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, and adjustments.
- Ensure that daily cash-up is done accurately and to investigate or escalate to Management any discrepancies.
- Assist with the coordination of/and courier collections, ensuring that all orders are packed and ready for dispatch.
- Order wines, gas for the fireplace, promotional items, cleaning supplies, collaterals, argon, and other necessary items.
- Compliance: Adhere to all health, safety, and hygiene standards, ensuring a safe environment for guests and staff.
Remuneration Details
Competitive Basic Salary Plus Benefits (add-on approach)
Start Date
Priority Position
Consideration
Candidates, who are already residing in the Winelands region will have preference. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence! No Work Permit applications will be accepted! Applicants, who live in other provinces of South Africa still need to attend personal interviews and if requested to do any cook-offs, will do so completely at their own expense. We handle high volumes of applications daily and will only be able to reply, via e-mail, to candidates who have met our clients’ requirements.
Due to the high volume of CV’s received, only shortlisted candidates will be contacted.
All applications submitted must contain:
- Updated CV with contactable references
- Tertiary Educational documents
- Written Reference Letters
- A recent presentable profile photo’s
- Chefs: 6-8 Food profile photos produced by yourself or in conjunction with the team
How to apply
Email us at info@pmrecruitment.co.za
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